Learn how to get your Mac desktop or Mac notebook fixed and how much it will cost.
A 2019 MacBook Air would be sufficient for web design tasks, but if you've got the money, go for the MacBook Pro. The high-res Retina screens on both devices will give you a good impression of how. With the pixel-dense Retina display on the new MacBook Pro, some older applications will appear to be a bit fuzzy around the edges. Here are some apps that are Retina-ready, tips for where to find more, and an explanation of the hurdles developers face. Buying a MacBook is like getting a ticket to a land of fantastic new software. In addition to all of the free apps that Apple gives to every Mac owner, both the Mac App Store and independent. After reviewing more than 100 of the best monitors from the best brands, we know a thing or two about what works well with Apple’s MacBook Pro. Our top recommendation is the stunning BenQ.
Apple resellers are hosting a variety of sales and specials on MacBook Pros for the month of November. From deals on new 2020 13-inch MacBook Pro models to $100s off 16-inch MacBook Pros, shoppers.
How do I get service for my Mac?
To get service for your Mac, you can make a reservation at an Apple Store or an Apple Authorized Service Provider. Make sure you know your Apple ID and password before your appointment. Or, if you have a Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.
How much will it cost?
There's no charge if the issue is covered under warranty, AppleCare+, or consumer law. If your issue isn't covered, the price depends on the type of repair. Ask your service representative for an estimate.
Battery service
If you're experiencing an issue with your battery, your Mac notebook might not require a repair. These tips show you how to maximize your battery performance. If you can't turn on your Mac or if the screen turns black, follow these steps to resolve the issue.
Your Mac notebook battery service might be covered by warranty, consumer law, or AppleCare+. These prices are for out-of-warranty service. We might need to test your product to determine the final service fee.
MacBook Pro | Out of Warranty |
---|---|
16-inch MacBook Pro | $ 199 |
15-inch MacBook Pro with Retina display | $ 199 |
13-inch MacBook Pro with Retina display | $ 199 |
15-inch MacBook Pro | $ 129 |
13-inch MacBook Pro | $ 129 |
MacBook Air | Out of Warranty |
---|---|
13-inch MacBook Air | $ 129 |
11-inch MacBook Air | $ 129 |
Pricing and terms might vary at other service providers. All prices are in U.S. dollars ($) and are subject to tax. Shipping (if required) is an additional $ 19.95.
Accessories
Apple-branded accessories are covered under the Apple One Year Limited Warranty. Our warranty doesn't cover batteries that wear down from normal use. If your accessory's battery is depleted and your warranty has expired, you can replace the accessory’s battery for a fee.
Product | Accessory battery service |
---|---|
Magic Keyboard | $ 29 |
Magic Keyboard with Numeric Keypad | $ 29 |
Magic Mouse 2 | $ 29 |
Magic Trackpad 2 | $ 29 |
Pricing and terms might vary at other service providers. All prices are in U.S. dollars ($) and are subject to tax. If shipping is required, we'll add an additional $ 6.95 shipping fee.
Is your Mac covered by AppleCare+?
AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee.
If you don't have AppleCare+, you'll pay the out-of-warranty fee for that type of repair.
If you don't have AppleCare+, you'll pay the out-of-warranty fee for that type of repair.
Model | Screen or external enclosure only (with AppleCare+) | Other damage (with AppleCare+) |
---|---|---|
All Mac models | $ 99 | $ 299 |
These fees apply in the United States. All prices are in U.S. dollars ($) and are subject to tax. AppleCare+ does not cover excessive physical damage, including catastrophic damage due to liquid contact or submersion, or damage caused by the presence of hazardous materials. Devices modified by unauthorized service providers are not eligible for AppleCare+ accidental damage coverage unless all original parts are returned to Apple.
Not sure if you're covered? Check if you have AppleCare+ coverage by entering your Mac's serial number.
Get ready for service
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Before you return your Mac to us, be sure to enable FileVault and back up your data. You may need the backup if your Mac needs to be reformatted during the repair process. Apple isn't responsible for lost data.
Apple Limited Warranty and proof of purchase
The Apple Limited Warranty covers your Mac and the accessories that come with it against manufacturing defects for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.
Our warranty doesn't cover damage caused by accidents or unauthorized modifications. See the warranty for complete details. You can check your coverage status online and update your proof-of-purchase information if there's an error in our records. If our warranty, your AppleCare plan, or consumer law don't cover your repair, you'll pay out-of-warranty fees.
Consumer law
Your country or region might have consumer-protection laws for some repair issues.
Our guarantee after service
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan coverage, whichever is longer. We offer this whenever you get service from us or from an Apple Authorized Service Provider. This is in addition to rights provided by consumer law.
The pixel density of Retina displays is so high that your eyes can't detect individual pixels at a normal viewing distance. This gives content incredible detail and dramatically improves your viewing experience.
Mac computers that have a Retina display
MacBook Pro models:
- 16-inch MacBook Pro models introduced in 2019. Native resolution: 3072 x 1920 at 226 pixels per inch. Support for millions of colours.
- 15-inch MacBook Pro models introduced in 2012 or later, except the MacBook Pro (15-inch, Mid 2012). Native resolution: 2880 x 1800 at 220 pixels per inch. Support for millions of colours.
- 13-inch MacBook Pro models introduced in late 2012 or later. Native resolution: 2560 x 1600 at 227 pixels per inch. Support for millions of colours.
MacBook Air models introduced in 2018 or later. Native resolution: 2560 x 1600 at 227 pixels per inch. Support for millions of colours.
MacBook models introduced in 2015 or later. Native resolution: 2304 x 1440 at 226 pixels per inch. Support for millions of colours.
iMac models:
- 27-inch iMac models introduced in 2014 or later. Native resolution: 5120 x 2880. Models introduced in 2014 and 2015 support millions of colours, and models introduced in 2017 or later support one billion colours.
- 21.5-inch iMac models introduced in 2015 or later, except the iMac (21.5-inch, 2017) and iMac (21.5-inch, Late 2015). Native resolution: 4096 x 2304. The Retina model introduced in 2015 supports millions of colours and models introduced in 2017 or later support one billion colours.
All iMac Pro models. Native resolution: 5120 x 2880. Support for one billion colours.
Changing the resolution of your display
Your Mac automatically chooses a default resolution that is optimal for your display. To change the resolution:
- Choose Apple menu > System Preferences.
- Click Displays.
- Select Scaled, then select any of the four or five scaled resolutions, depending on your Mac model. With scaled resolutions, text and objects can appear larger and more visible, or smaller to provide more space for windows and apps.
If you're also using an external display
If you're using an external display to extend your desktop, you can choose a preferred resolution for each display. To see additional resolutions for the external display, press and hold the Option key while selecting the Scaled button. How to allow apps access on mac.
Uninstall program on imac. If you're using an external display to mirror your built-in display, your Mac optimises for whichever display is selected in the ”Optimise for” pop-up menu. Allow your Mac to choose the best resolution for that display, or select Scaled and choose a different resolution.
When mirroring your displays, you can optimise for the external display instead of your built-in display
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Using apps with a Retina display
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If an app looks different than you expect on your Retina display or high-resolution external display, try opening the app in low-resolution mode:
- Quit the app.
- Open the Applications folder.
- Click the app once to select it, then choose Get Info from the File menu.
- From the Get Info window that opens, select the tick box labelled ”Open in Low Resolution”.
- Close the Get Info window and open the app again.
Some apps that work best in low-resolution mode or that work only in low-resolution mode will have this mode already turned on, and in that case you might not be able to turn it off. The app developer might offer an update that includes support for the Retina display.
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Using Boot Camp and Windows with a Retina display
- Boot Camp supports resolutions up to 3840 x 2160.
- When your Mac is using the Apple-supplied Windows Support Software, Windows starts up with the maximum dpi (pixels) it supports, which is 144 dpi or 150-percent magnification. As a result, items on the display appear small, with a lot of space. You can use the Windows Display control panel item to adjust this setting in Windows.